Can I book a one-way rental through you?
Can I make a reservation for someone else?
Yes. You can book a rental car reservation with a different pick-up and drop-off location (also known as a "one-way" rental).
The rental car company may charge a "drop-off" fee.
What if I suspect unauthorized charges on my credit card?
In the unlikely event that an unauthorized use of your credit card occurs, immediately notify your credit card issuer. The appropriate 800 number is usually located on the back of the card. It is critical that you contact your credit card issuer directly. They will explain the specific steps required to report suspected fraud.
If you have experienced unauthorized charges from our website, please complete our Fraud Report Form (after reporting the activity to your credit card issuer) so that we can take the necessary steps to prevent further use of the credit card(s) in question.
What about my rental car if my flight is delayed or canceled?
If you are going to arrive late due to a flight delay, cancellation, or rescheduling, contact your rental car company.
If your flight is cancelled but not rescheduled, or re-routed to another airport, please call our Customer Service Department at the toll-free number listed on your itinerary. Have your airline name and flight number ready when you call.
You can rent a car for someone else to drive as long as you enter the driver's full name and age in the "Driver" field during booking. The driver must also meet the following requirements:
Has a valid driver's license issued in their full name. For international reservations, a valid international driver's license and/or a passport may be required.
Has a valid credit card with available funds for the refundable security deposit. Most locations also accept debit cards. The amount for the security deposit varies for each rental car company and depends upon car type, rental period, and optional items accepted.
Meets the minimum age requirements. The driver must be at least 21 years of age (or 24 in some locations). Rentals for drivers aged 18 and older are available in New York and Michigan only.
When you initiate the request on our website, you are indicating that the driver accepts all of the Terms and Conditions and that the driver will be denied rental if any of the above criteria are not met.
Can I add a driver to my reservation?
You can add a driver to your rental car reservation at the rental counter only.
There may be a charge for each additional driver which will be disclosed at the rental counter, and payable to the rental car company.
Along with the additional driver, the primary driver on the reservation must arrive at the counter to pick up the car and add the additional driver to the rental agreement.
We are unable to add a driver to your rental reservation or change the name of the primary driver originally entered on our website.